Special characters are not displayable by all the fonts, so please DO NOT use non-letter or non-number characters when you put the names.
They will automatically be converted to a question mark if you try to use special characters.
According to Fitwearpro's policy, we WILL NOT offer the refund or replacement in this case.
Please see our policy at https://fitwearpro.com/pages/refund-replacement-policies for more details