Fitwearpro Customer Support Center
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Knowledge base
General
Getting Started
5
How do I place the order?
What should I do to make some special changes on my placed item?
Can I use the special characters to put on the names?
Why can't I add to cart?
Why does the design change in my cart?
Products
2
Product Category
Will the flag come with the stand?
Payment
Payment
5
What should I do when I failed to make the payment?
Which currency can I use?
Which payment methods are accepted?
Why was my card declined?
Why was my card charged international fee?
Orders and refund policies
My order
5
Is there any extra cost if I'd like to make changes for my design?
Why didn't I receive the order confirmation?
Can I cancel/modify my order?
Can I apply the discount code after placing my order?
Can I add more items to an existing order?
Refund and replacement policies
3
What are Fitwearpro's refund and replacement policies?
How do I return my order?
How can I request refund/replacement?
Shipping and FAQs
FAQ
5
How can I wash my blanket?
What should I do if I can't find any design matches my family's members?
What should I do if I can not find the design matches my pet/camper?
Where can I find the size chart?
Where does Fitwearpro ship products from?
Shipping and Delivery
7
How long does it take for production and shipping?
How much is the shipping?
Why is my order taking so long in production?
Which shipping carriers does Fitwearpro use?
Does Fitwearpro ship to PO Boxes addresses?
View all 7
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